The EAP offers:

• Support when you need it:
  • 24/7 availability on the phone, email, or chat for remote confidential consultations with Cigna EAP experienced clinicians.
• Face-to-Face Visits:
  • The EAP includes three counseling sessions for each person residing in your household.
  • That’s up to three sessions per issue per member per year!
• Resources and information:
  • Access online information and webcasts from the convenience of your phone, tablet, or computer.
  • In addition to live webinars announced each month, you can also access an entire library of pre-recorded webinars at your own convenience.

Do not hesitate to reach out through the EAP with any questions or concerns.

Go online at mycigna.com or call the EAP at 1-877-622-4327 anytime, day or night, to receive confidential assistance. Use Employer Code zollmedical.

Cigna EAP offers a variety of Support Services for Managers.

• Call ZOLL’s EAP toll-free number at 877-622-4327 to request guidance, support, and resources. Managerial consultations are confidential and available 24/7. This includes support for critical incidents or handling employee and workplace concerns.
• Review the EAP Manager’s Guide to help you find the support needed to better support your employees, including topics such as:
  • Making Management Referrals
  • Addressing Performance Issues
  • Navigating Substance Use Disorders
  • Witnessing Violent Behavior
  • Critical Incident Support
  • Dealing with Sensitive Subjects
  • Suicide Awareness
• Watch the following Wellness Webcast Replays:
  • For Managers: Supporting Employees During Stressful Events
• Plan an EAP Wellness Seminar Training
  • View the 2024 catalog and submit your EAP Seminar Trainings Request Form to local Human Resources or the Corporate Benefits Team
• Access the EAP Managers Microsite for additional wellness resources and promotion materials.
• Review these helpful tips
  • Respect in the Workplace
  • Communication Strategies for Challenging Conversations