Get Help

Contact Information and Get Help

Provider Contacts

 

Physical

 

For Questions About Provider Contact Get the App
Medical

  • Preventive care
  • Finding a provider
  • Understanding your medical benefits
  • Questions about claims
  • Behavioral health support
UnitedHealthcare (UHC) 1-844-333-2604
 
Visit Website
App Store
 
Google Play
Aetna
(CMS – PA only)
1-855-586-6958
 
Visit Website
App Store
 
Google Play
Prescription Drug

  • Finding a pharmacy
  • Prescription drug coverage
  • Finding a generic drug
  • Mail order drugs
OptumRx 1-800-356-3477
 
Visit Website
App Store
 
Google Play
Dental

  • Finding a provider
  • Understanding your dental benefits
  • Pre-treatment estimates
Delta Dental of Massachusetts 1-800-872-0500
 
Visit Website
App Store
 
Google Play
Vision

  • Find a provider
  • Understanding your vision benefits
  • Filing an out-of-network reimbursement
VSP 1-800-877-7195
 
Visit Website
App Store
 
Google Play
Telemedicine (Aetna/UHC)

  • Non-emergency medical conditions
  • Minor conditions including cold, flu, headaches, sore throat, stomachache
  • Behavioral health needs
(Aetna/UHC)
Teladoc Visit Website App Store
 
Google Play
(UHC)
Amwell Visit Website App Store
 
Google Play
Doctor on Demand 1-800-997-6196
 
Visit Website
App Store
 
Google Play
Walmart Health Virtual Care 1-888-262-0118
 
Visit Website
N/A
(Aetna)
CVS Virtual Care Visit Website App Store
 
Google Play
Health Care Advocate

  • Questions about claims or Explanation of Benefits (EOB)
  • Finding a provider
  • Care coordination
  • Understanding your medical benefits
Health Advocate 1-866-695-8622
 
Visit Website
App Store
 
Google Play
Medicare Guidance

  • Medicare education and advice
  • Assistance choosing a Medicare plan
  • Enrollment assistance
Doctor’s Choice 1-800-656-0894
 
Visit Website
N/A
Fertility Support

  • Fertility support
  • Adoption support
  • Surrogacy
WINFertility 1-844-420-6673
 
Visit Website
 
Enter employer code: ZOLL22
App Store
 
Google Play

 

Financial

 

For Questions About Provider Contact Get the App
401(k) Savings Plan

  • Changing 401(k) contributions
  • Budgeting
  • Loans
  • Student debt
  • Investments
  • Choosing a beneficiary
Fidelity Investments 1-800-835-5095
 
Español: 1-800-587-5282
 
Visit Website
App Store
 
Google Play
Financial Advisor Budgeting

  • Retirement savings account
  • Investments
  • Financial planning
CAPTRUST 1-800-967-9948
 
Visit Website
N/A
Health Savings Account (HSA)

  • Making contributions outside of investments
  • Tracking HSA expenses
  • Filing a reimbursement claim
Fidelity Investments 1-800-544-3716
 
Visit Website
App Store
 
Google Play
Flexible Spending Accounts (FSAs)

  • Track FSA expenses
  • Filing a reimbursement claim
Fidelity Investments 1-833-299-5089
 
Visit Website
App Store
 
Google Play
Life and AD&D Coverage details

  • Access forms
  • Filing claims
  • Evidence of Insurability
  • Supplemental Life and AD&D
Reliance Standard Visit Website N/A

 

Emotional

 

For Questions About Provider Contact Get the App
Employee Assistance Program (EAP)

  • Behavioral health and substance use
  • Family and relationship support
  • Financial and legal support
  • Work and career support
Cigna 1-877-622-4327
 
Visit Website
(Code: zollmedical)
App Store
 
Google Play
Behavioral Health and Virtual Health Services

  • Emotional and mental support
  • Virtual or in-person counseling and therapy
AbleTo 1-866-287-1802
 
Visit Website
N/A
Talkspace Visit Website N/A

 

Work/Life Balance Resources

 

For Questions About Provider Contact Get the App
Short-Term Disability (STD) & Long-Term Disability (LTD)

  • Coverage details
  • Filing a claim
  • Returning to work
Reliance Matrix Absence Management 1-877-202-0055
 
Visit Website
App Store
 
Google Play
Care.com

  • Find child care, senior care, and nannies
  • Find housekeepers
  • Find special needs caregivers
  • Find pet care
Care.com Visit Website App Store
 
Google Play
Perks and Discounts

  • Discount questions
LifeMart
(through Care.com)
Visit Website App Store
 
Google Play
Accident Insurance & Critical Illness Insurance

  • Coverage details
  • Filing claims
Trustmark 1-800-918-8877 App Store
 
Google Play
Pet Insurance

  • Coverage details
  • Enrolling for coverage
  • Filing claims
Nationwide 1-877-738-7874
 
Visit Website
N/A

 

HR Benefit Advocates
Contact Information
Cardiac Management Solutions (CMS)
121 Gamma Drive
Pittsburgh, PA  15238
 
Raelyn Mains
Employee Experience & Benefits Specialist
rmains@zoll.com
Time Zone: Eastern
Circulation
2000 Ringwood Avenue
San Jose, CA  95131

 
Donny Vo
HR Coordinator
sjhr@zoll.com
Time Zone: Pacific
Data Systems
11802 Ridge Parkway, Suite 400
Broomfield, CO  80021

 
Megan Goblish
Human Resources Generalist
mgoblish@zoll.com
Time Zone: Mountain
Itamar Medical
3290 Cumberland Club Drive Ste. 100
Atlanta, GA 30339

 
Shawn Allen
Sr. HR Business Partner
shawn.allen@zoll.com
Time Zone: Eastern
Respicardia
12400 Whitewater Drive, Suite 150
Minnetonka, MN 55343

 
Krista Eich
Human Resources Manager
krista.eich@zoll.com
Time Zone: Central
Resuscitation
201 Narragansett Park Drive
Rumford, RI  02916

 
Robin St. Louis
Human Resources Generalist
robin.stlouis@zoll.com
Time Zone: Eastern

Resuscitation
500 Burdick Parkway
Deerfield, WI 53531

 
Michelle Eilbes
Human Resources Business Partner
michelle.eilbes@zoll.com
Time Zone: Central
Resuscitation
271 Mill Rd.
Chelmsford, MA  01824

 
Sophia Owens
Health & Wellness Administrator
sophia.owens@zoll.com
Time Zone: Eastern
Healthy Hearts! Healthy You! | Wellness at Your Side App

For Questions About Provider Contact Get the App
Healthy Hearts! Healthy You! Wellness Program

  • Register for the Healthy Hearts! Healthy You! Wellness Program
  • Earn rewards
  • Meet with a Health Coach
  • Participate in a wellness challenge
  • Attend a Virtual Healthy Hangout
WebMD Customer Service
1-866-513-2506, Option 1

 
Wellness Coordinators
 
Stephen Bittner
sbittner@webmd.net
 
Robyn Zagoren-Martichuski
rzagoren@webmd.net
 
Visit Website
Wellness At Your Side App
 
App Store
 
Google Play
 
Enter Connection Code: ZOLL

Corporate Benefits Team
Contact Information
Corporate
271 Mill Road
Chelmsford, MA  01824

Tanya Riley
Director, Corporate Benefits
triley@zoll.com
Time Zone: Eastern
Corporate
11802 Ridge Parkway, Suite 400
Broomfield, CO  80021

Jenn Bare
Senior Benefits Specialist
jbare@zoll.com
Time Zone: Mountain
Corporate
271 Mill Road
Chelmsford, MA  01824

Alyson Cohen
Senior Benefits Specialist
acohen@zoll.com
Time Zone: Eastern
ALEX can help you choose the best medical plan
for you and your family.
Visit Website App Store Google Play