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Telemedicine

Thanks to technology, you can now talk to a doctor anytime, anywhere.

You don’t need to wait in a doctor’s office or sit in traffic for an appointment. Whenever you need non-emergency medical care or to talk to a trained therapist, use the telemedicine benefits associated with your medical plan to:

  • Access board-certified doctors from your phone, tablet, or laptop, 24/7
  • Receive care for most non-emergency medical questions or concerns while skipping the germs you might pick up by going into the doctor’s office
  • Have prescriptions filled at your local pharmacy anytime/anywhere
How It Works

Your ZOLL medical plans come with coverage for telemedicine services at an affordable price. With both plans, you can schedule a virtual call and find the care you need right through your online member portal:

Which Virtual Care Option is Best?

You have access to a wide range of treatments and therapies through these virtual care options:

How it works Visit For
Virtual Primary Care Schedule a virtual appointment with a Primary Care Provider (PCP) and get care from the comfort and privacy of home.
  • Chronic condition management
  • Lab orders
  • Ongoing care
  • Preventive Care
24/7 Virtual Visits Virtual visits allow you to talk with a provider 24/7 for common urgent care needs or when your PCP is not available. Based on your state, many providers can prescribe some medications and have them sent to your local pharmacy.
  • Allergies
  • Bladder or urinary infections
  • Common cold or seasonal flu
  • Pink eye
Virtual Behavioral
Health Care		 For when you are dealing with life challenges, feeling stressed or need to speak with a psychiatrist or therapist.
  • Anxiety
  • Depression
  • Grief
  • Stress
Know Where to go for Care

You have many options when it comes to your care, however telemedicine is often the most cost-effective choice when you have a non-emergency illness. It’s important to know where to go when you are not feeling well or need to speak with someone.

Telemedicine Primary Care Physician Urgent Care Emergency Room
Cost

$

Saver Plan with HSA: 
You pay 0% after deductible

PPO90 Plan:
$15 copay

$

Saver Plan with HSA: 
You pay 10% after deductible

PPO90 Plan:
$25 copay

$$

Saver Plan with HSA: 
You pay 10% after deductible

PPO90 Plan:
$25 copay

$$$

Saver Plan with HSA: 
You pay 10% after deductible

PPO90 Plan:
You pay 10% after deductible
Wait Time 10 – 20 minutes Under an hour Under 2 hours Typically, 4-5 hours
Best for Conditions… Minor conditions, such as cold, flu, headaches, sore throat, stomachache, behavioral health needs Minor conditions, such as cold, flu, headaches, sore throat, stomachache, regular treatment for chronic conditions Minor injuries, mild asthma, animal bites, fever and flu symptoms, urinary tract infections Life-threatening conditions, such as allergic reaction, heart attack, seizure, sudden numbness or weakness, serious accident, coughing or vomiting blood, psychiatric emergency, overdose
When to Use Anytime, anywhere for minor conditions During office hours for non-emergency conditions When more urgent, in-person care is needed Only during an emergency
Virtual Care Providers

Depending on your medical plan, you may visit the following virtual care providers:

UnitedHealthcare (UHC) Aetna
Teladoc ✓ ✓
Amwell ✓
Doctor on Demand ✓
Talkspace ✓
AbleTo ✓ ✓
Walmart Health Virtual Care ✓
CVS Health Virtual Care ✓

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