If you reside in a state that requires state-mandated disability benefits, you will be covered under the state plans. The claim filing process and disability benefits vary by state. Click the state links below for more information:
California
Colorado*
Connecticut
District of Columbia
Hawaii*
Massachusetts*
New Jersey
New York*
Oregon*
Puerto Rico
Rhode Island
Washington

* These state plans are administered directly through Reliance Matrix Absence Management. You must apply directly to any state that does not have an asterisk next to it. You may also ask your Reliance Matrix Claims Examiner about the filing process for any of the states listed above.

Welcoming a new child into your family is a special time. To give you time to bond with your child, ZOLL provides 100% paid leave upon birth, adoption, or foster-care placement of a child. This leave runs at the same time as short-term or long-term disability and state offered plans that may be in place.

Eligibility: You are eligible for Paid Parental Leave if you are a regular, full-time employee with 12 consecutive months of service at the time of the birth, adoption, or foster-care placement of a child. Review the Paid Parental Leave Program Plan Overview for more information.

Next Steps:

1. You must file a claim with Reliance Matrix Absence Management, ZOLL’s Leave of Absence Administrator. Visit matrixabsence.com to initiate a claim.
2. A Reliance Matrix Claims Examiner will contact you about your claim status and work with you one on one for the duration of your absence.
3. ZOLL will make up the difference between your regular pay and your disability/state plan payments to ensure you receive 100% of your regular pay.

The Federal Family and Medical Leave Act (FMLA) is designed to provide up to 12 work weeks of unpaid leave time during any 12-month period if you require time off for one or more of the following reasons:

• The birth and care of your newborn child
• The placement of a child with you for adoption or foster care
• To care for an immediate family member (spouse, qualified domestic partner, child or parent) with a serious health condition
• To take medical leave when you are unable to work because of a serious health condition
• For any qualifying emergency arising out of the fact that a spouse, son, daughter, or parent is a military member on covered active duty or call to covered active-duty status
• To care for a covered service member with a serious illness or injury incurred in the line of duty

Eligibility: You must be employed for one year and have worked at least 1,250 hours in the previous 12 months. FMLA runs concurrent with disability and state offered plans, where applicable.

Next Steps:

1. You must file a claim with Reliance Matrix Absence Management, ZOLL’s Leave of Absence Administrator. Visit matrixabsence.com to initiate a claim.
2. A Matrix Claim Examiner will contact you about your claim status and work with you one on one for the duration of your absence.

Accidents or serious illnesses can happen when you least expect it. Even if you’re not able to work, your regular financial obligations are still there. ZOLL wants to ensure that you and your family are financially protected.

ZOLL automatically provides both short- and long-term disability administered through Reliance Matrix Absence Management to all eligible employees at no cost to you.

*Matrix will now be available at all locations.
**Your payment may be reduced by deductible sources of income.

We know that filing a claim for a leave of absence can seem intimidating, and often times confusing, but we’re here to help!

Watch the following helpful videos:

How to File a New Leave of Absence Claim

What to Expect During the Claim Process

Review ZOLL Leaves of Absence Practices and ZOLL Leaves of Absence Summary Grid.

Next Steps:

1. Notify your Manager and your local HR Benefit Advocate of your upcoming leave.
2. Within 30 days of your leave date, file your leave of absence claim one of three ways:
   1. Download the Matrix eServices Mobile App,
   2. Visit matrixabsence.com or
   3. Call 1-877-202-0055.
   4. Please refrain from filing your claim for leave of absence before the 30 days prior to your scheduled leave date. If your claim is filed too far in advance, Reliance Matrix may require you to reapply.
3. Watch for important information from Matrix, such as a Medical Authorization Form for authorization to contact your providers for medical certification of your claim.
4. A Reliance Matrix Claims Examiner will contact you about your claim status and work with you one on one for the duration of your absence.

Have questions before filing your claim? You can call Matrix at 1-877-202-0055 and talk to a representative or connect with your local HR Benefit Advocate.