ZOLL provides a variety of benefits and programs to support you during a leave of absence.

• Notify your Manager or local Human Resources of upcoming leave.
• Within 30 days of your leave date, file your STD/FMLA claim by downloading the Matrix eServices Mobile App, visiting matrixabsence.com or calling 1-877-202-0055.
  
  Have this information ready to submit to Matrix:
  • Personal information (Name, address, last 4 digits of SSN)
  • Job information (title, description, supervisor, date of hire, last day worked)
  • Disability information (when starts)
  • Provider information (contact information for each medical provider)

• Within 24 hours after submitting your claim, you will receive details from your assigned Reliance Matrix Claims Examiner on how to access your Absence Packet with the documentation that Matrix requires as well as a Medical Authorization form. Matrix needs this authorization to contact your providers directly for medical certification of your claim.
• Within 15 days of reporting your claim to Matrix, submit the required documentation listed in the Absence Packet for approval.
• Stay in touch with your Reliance Matrix Claims Examiner throughout the duration of your leave and notify them of any changes. You can also ask them questions about your pay while out on leave.

• Review your paid time off benefits.
• Check out the leave and disability benefits to understand your paid and unpaid options.
• Review the How to File a Leave of Absence Claim or How to File a Short-Term Disability or FMLA Claim documents.
• Watch these helpful videos on How to File a New Leave of Absence Claim and What to Expect During the Claim Process.
• Review ZOLL Leaves of Absence Practices and ZOLL Leaves of Absence Summary Grid.
• Check to see if your state has mandated disability benefits that you may be entitled to receive while out on leave. The claim filing process and disability benefits vary by state. See below.

If you reside in a state that requires state-mandated disability benefits, you will be covered under the state plans. The claim filing process and disability benefits vary by state. Click the state links below for more information:
California
Colorado*
Connecticut
District of Columbia
Hawaii*
Massachusetts*
New Jersey
New York*
Oregon*
Puerto Rico
Rhode Island
Washington

* These state plans are administered directly through Reliance Matrix Absence Management. You must apply directly to any state that does not have an asterisk next to it. You may also ask your Reliance Matrix Claims Examiner about the filing process for any of the states listed above.

• Reach out to Health Advocate if you need assistance with finding a doctor and coordinating treatment.
• Contact the Employee Assistance Program if you need personal or emotional support during your leave or disability.

ZOLL helps you take care of your health and your family when they need you most. Contact your local HR Benefit Advocate or Reliance Matrix Absence Management at 1-877-202-0055 with any questions.